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Customer Request
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Sales Inquiry

  • Products
  • Customer Request
  • Sales Inquiry

◎ Personal Information Collection

Bionet co., Ltd cocollects the following personal information in order for customer inquiry, sales inquiry, etc.

▶ Information Collected
Name, company(Hospital) name, country, mobile phone, phone number, email, address, product name and description of problem.

▶ Method of Personal Information Collection
Through website (customer inquiry, after-sale service application)

◎ Purpose of Personal Information Collection and Use
The Company utilizes personal information collected for the following purposes.

▶ Others
Processing customer inquiry, after-sale service application
 
◎ Term of Holding and Using Personal Information
In principle, personal information is destroyed without delay when the purpose of collecting and using the information is fulfilled. However, the following information is preserved during the prescribed period of time for the reasons specified below.

▶ Preservation Items
Name, company(Hospital) name, country, mobile phone, phone number, email, address, product name and description of problem.

▶ Grounds for Preservation
To preserve details of customer inquiry handling, details of after-sale service and personnel DB

▶ Preservation Period
3 years

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